Braedan F. Hegberg Minneapolis, Minnesota
bradyh@bitstream.net

OBJECTIVE	A challenging position utilizing my experience and knowledge of systems, networks and software development in various languages.
EDUCATION	University of Minnesota, College of Liberal Arts
	Psychology and Computer Science completed (12/93)
	Dean's list winter 1992
WORK	Lead Programmer (1/97 – Present)
EXPERIENCE	Llewellyn Worldwide
	MIS/Operations
	Spearheaded project to consolidate various databases and documents into a single application using Visual Basic and ODBC. Created web based applications with Perl to assist the company’s e-commerce effort. Created various applications for tracking information at a departmental level. Setup and supported company wide Intranet, including online document retrieval.
	Client Support Specialist (6/94 – 1/97)
	Interregional Financial Group
	Helpdesk
	Worked with internal users to solve hardware and software related issues. Setup Windows NT workstations for Helpdesk Personnel. Installed and supported Watcom Client Server Database on Windows NT Server. Supported and customized HEAT helpdesk, call tracking and knowledgebase system. Won annual Diamond Award for work on HEAT call tracking system. Created and debugged batch files and Visual Basic utility programs. Created applications to collect, distribute and report ACD phone system activity. Turbo Pascal application to collect information and save to network. Excel VBA program to automatically pull data from ACD files and graph. Winbatch script to execute and print Excel data and graphs at scheduled intervals. Administrated Installation of Clarify call tracking, helpdesk and workflow software. Customized Clarify software on Sybase Database running under AIX on IBM RS6000.
	Student Intern/Aide (5/87- 6/94)
	Alliant Techsystems/Honeywell
	Materials and Manufacturing Support Services
	Maintained Computer Aided Manufacturing system. Generated manufacturing instructions on various graphics packages. Tested/Evaluated new computer systems and software. Created Pascal/MS-DOS batch programs to expedite data processing. Assisted in the set up and debugging of computer networks. Trained new employees.
RELATED	Experience programming on Windows, UNIX/Linux and Macintosh systems with:
EXPERIENCE	Visual Basic, Java, C++, C, SQL, PERL and others.
	Performed consulting services for various business including:
	Dain Bosworth The Re-Use Center Asian Media Access
OTHER	Completed CNA coursework at Hennepin Technical College.
EDUCATION	Completed three quarters of C++ classes at Minneapolis Technical College.
	Proficient in American Sign Language.
REFERENCES	Available upon request.