Why is 2LVCO a big deal? |
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Need to know more on what I'm talking about? If you're not familiar with relay calls, let me explain just what makes 2LVCO so wonderful:
For a hearing-impaired person to communicate on the phone with a hearing person, a third party, usually a caller assistant (CA) at a relay center, must be involved. In conventional relay calls, the hearing impaired person uses a TDD to communicate with the CA, who acts as an intermediary between the hearing-impaired person and the hearing person. VCO technology enables the hearing-impaired person to actually talk, with the relay bridging the voice (hence the term "voice carry-over"). However, communication remains stilted, as only one person can talk at a time. For example, imagine encountering a long answering machine message. In conventional and VCO relay calls, you have to wait for the CA to type out the whole message then redial before you can leave a message. The difference 2LVCO makes is particularly dramatic in social conversations. Having to say "GA" right after a punch line often robs it of, well, its punch. If you haven't clicked on other links to the sample of a first call to a new potential date, why not take a look now? |
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